Privacy Policy
Effective Date: October 20, 2025
Contact: support@legacyprimesolutionsgroup.com
Website: https://www.legacyprimesolutionsgroup.com
1. Introduction
Legacy Prime Solutions Group (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information provided by visitors, clients, and prospective clients through our website, forms, phone calls, and text messages.
2. Information We Collect
We may collect the following information when you use our website or communicate with us:
Name, phone number, email address, and ZIP code
Household and income information (for insurance quoting and eligibility purposes)
Information submitted through contact forms or enrollment forms
Communication history, including calls, text messages, and emails
Technical information such as browser type, device, and IP address
3. How We Use Your Information
We use your information to:
Provide insurance quotes and ACA Marketplace enrollment assistance
Verify eligibility for plans and subsidies
Communicate about your coverage, renewals, or required documentation
Improve website experience and customer service
Comply with CMS, HIPAA, and federal Marketplace requirements
4. HIPAA & CMS Compliance
Legacy Prime Solutions Group complies with the Health Insurance Portability and Accountability Act (HIPAA) and Centers for Medicare & Medicaid Services (CMS) Marketplace marketing guidelines.
All personal and health-related information (PII/PHI) shared with us is used solely for providing insurance assistance and is safeguarded through secure data storage and transmission.
5. SMS and Call Consent
By providing your phone number, you consent to receive calls and text messages from Legacy Prime Solutions Group related to your insurance inquiries, applications, or renewals. Message and data rates may apply. You may opt out at any time by replying STOP.
We do not sell or share your phone number with third parties for marketing.
6. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. Only authorized personnel and contracted carriers have access to client data when necessary to process insurance requests.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
Licensed insurance carriers for quoting and enrollment
Federal and state Marketplace systems as required by law
Vendors or service providers that support our operations (e.g., CRM or call systems), bound by confidentiality agreements
8. Your Rights
You have the right to:
Request access to or correction of your information
Withdraw consent to receive communications
Request deletion of personal information where legally permissible
To exercise these rights, email support@legacyprimesolutionsgroup.com.
9. Cookies and Tracking
Our website may use cookies or similar technologies to improve site performance and analyze visitor interactions. You can disable cookies through your browser settings.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in regulations or our business practices. The revised version will be posted on this page with a new effective date.
11. CMS Marketplace Disclosure
Legacy Prime Solutions Group is a licensed health insurance agency authorized to assist consumers with Affordable Care Act (ACA) Marketplace coverage. We do not represent the U.S. government or the federal Marketplace. Services are provided at no cost to consumers, and information shared is used solely to assist with health insurance enrollment and related support.
12. Contact Us
If you have any questions about this Privacy Policy or how we protect your information, please contact:
Legacy Prime Solutions Group
Email: support@legacyprimesolutionsgroup.com